Refund policy

We, of course, accept returns and exchanges. We don't have a generic policy. We handle returns on a case-by-case basis with the goal of satisfying the customer. We treat our customers fairly and we expect them to treat us the same way.

We thrive to craft outstanding products. In the less, if you are not satisfied, make the return within 15 days of receiving your order.

Please make sure that you do not declare a commercial value of over $15 or you may be liable for customs and duties charges.

Please understand that custom engraved orders are non-returnable unless they are faulty. Returns are only available for unused merchandise with the original packaging. Returns that do not meet our policy will incur in a restocking fee or will not be accepted. Shipping, duties, and handling fees are non-returnable.

We refund to the original method of payment within 5 business days of receipt.